Helpful information, clearly presented.
This page is designed to answer common questions around ordering, privacy, delivery, and support. You can edit the wording later, but the structure is ready to keep everything clean and consistent.
How discreet is CB Sanctuary?
Discretion is intended to be a core part of the experience. Presentation, packaging, and communication should all feel considered, private, and respectful from start to finish.
How can I get in touch with a question?
The main point of contact is the Contact page, where customers can send direct enquiries. You may also choose to list a support email address prominently if you want a simpler route.
When will my order be dispatched?
Dispatch and fulfilment details can be tailored later based on your operational workflow. This section is ready for you to define timelines clearly once those are locked in.
Do you offer returns?
Return information should be handled in line with your Returns Policy. This FAQ page can summarise the basics, while the dedicated returns page carries the full details.
How is my privacy handled?
Privacy should be addressed both through the customer experience and in the site’s formal policies. The Privacy Policy page will cover the legal detail, while this page gives a simpler overview.
Do I need to be over 18 to use the site?
Yes — the site should clearly position itself as 18+ only. You already have a dedicated 18+ page, which is the right place to reinforce that requirement more explicitly.